Piano Services

Cromwell's Piano Service Inc. was founded by certified piano technician Richard Cromwell during his tenure as a consultant for Michigan's exclusive Steinway & Sons piano dealership.  His company’s mission is to assist his clients in providing their cherished pianos with the highest quality care and technical service in order for them to maximize their enjoyment of piano ownership and protect their piano investment.

Rebuilding, Restoration, & Reconditioning

Cromwell's Piano Service has continued to grow into the new millennium and is now an independently owned corporation, housed in a dedicated repair and restoration facility in Troy, Michigan.  Our service and product offerings have expanded over the years to currently include…

Regular Tuning

This procedure involves adjusting the piano’s string tension so that the instrument is in perfectly in tune with itself, although not necessarily at concert pitch. If the piano has not been tuned in a couple of years it will likely require an additional procedure called a pitch correction in order to stabilize the instrument’s tension at the standard concert pitch of A440.  The necessity of a pitch correction can only be determined at the time of service.

Cost: $100.00
Approximate Time: 1.5-2.0 hours

Pitch Correction & Tuning

This service is required at times when the piano has not been tuned in quite some time, or if the instrument was subjected to extreme fluctuations in ambient temperature and/or humidity.  If the tension in the piano has changed in the instrument enough so that the overall pitch is more than a quarter-tone off from concert pitch, it needs to be corrected gradually as to equalize the pianos tension properly.  If not done correctly the piano will not hold its tune and could possibly suffer damage.  It can not be determined if a pitch correction procedure is required until time of service.

Cost: $150.00
Approximate Time: 2.0-2.5 hours

General Service & Repair

Any repairs, regulation, voicing, or replacement of the instrument’s parts is billed at the rate of $60.00 an hour if it can be done on-site and in conjunction with a tuning appointment. A minimum service charge of $95.00 applies.

Cost: $60.00/hour

Appraisals, Assessments, & Purchase Consultations

Appraisals

There are many reasons you may want a written appraisal of your piano's value; when securing a rider on your insurance policy, insuring it for a move or before placing it in storage. When selling your piano, a written appraisal will provide a solid basis for setting your price and negotiating with potential purchasers. 

Assessments

After our technician services your piano, he will be happy to recommend the services your piano requires to put it into a condition that meets your artistic desires and budgetary needs. 

Purchase Consultation

We are available to assist you in purchasing a new or used piano, either from a store or a private party. We are able to advise you on a piano you may be considering purchasing, or help you find the right piano at the right price that fits your needs and budget through our many contacts within the industry.

On-Site Verbal Assessment/Purchase Consultation 

Cost: $95.00
Approximate Time: 1.0-1.5 hours

Written Assessment

Cost: $150.00
Approximate Time: 1.0-1.5 hours on-site
3-5 days by email
7-10 days by USPS

Have questions regarding our services? Please contact: info@cromwellspianoservice.com